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Frequently Asked Questions (FAQ)
We will do our utmost to help you as quickly and efficiently as possible. Frequently Asked Questions (FAQ) can be found here. If you cannot find an answer to your question you can contact us via the contact form. We try to respond the same day, you may expect an answer within five working days. Or you can call: +31 (0)15 7600 800 Monday-Friday: 8:30-17: 00 hours (local time).
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Does a complete summary exist of all the products Royal Delft produced since 1653?
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My article has a different mark then Royal Delft. How can I establish its origin?
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What does hand made mean?
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How does the production process exactly work?
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What is the different between ceramics, earthenware and porcelain?
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Can you repair my broken Delft piece?
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How can I return a purchased item?
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What does the transport insurance mean?
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What is the delivery time?
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What does transfer technique mean?
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What are the general conditions?
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How can I find out how old my Delft piece is?
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Could you please tell my the value of my Royal Delft piece?
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In which way the shipping costs are calculated?
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Where can I find the history of Royal Delft?
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Which literature does exist about Royal Delft?
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What does hand painted mean?